FAQs

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General Questions

  • What should I do in the event I have to cancel my trip?
    Call our office immediately, and then submit your cancellation in writing. Refer to our office for terms and conditions regarding cancellation fees. You may also find our fees here.
  • What if my flight is delayed or cancelled?
    The airline is responsible for getting you to your destination as quickly as possible. Contact our office immediately to notify us of your new arrival information so we can meet you at the airport or assist you with changes if possible.
  • When is the tour deposit and final payment due?
    The deposit is due 4 (four) months prior to departure. The balance is payable by cash, check, credit card or money order 60 days prior to departure.
  • How much money should I bring?
    Bring US currency in small denominations. We don’t not recommend bringing $50 bills or larger. Major credit cards, such as VISA or Master Card are excellent to have in case of an emergency and for buying more expensive items. Remember to notify your bank or credit card agency before you depart that you will be making purchases outside the country.
  • When will I receive my ticket?
    You will be issued an e-ticket or electronic ticket approximately two weeks prior to departure (paperless). Keep a copy of the Record Locator Number with you in order to make the check-in process easier. This code allows family at home to keep track of you through the airlines.
  • Are vaccinations required?
    Vaccinations are not required to travel to Israel. For other destinations please check with the CDC.
  • Am I responsible for finding a roommate?
    If you do not want to pay the single room supplement, yes. Upon your request we will try to match you with a roommate, however we cannot guarantee one will be available. Therefore, you should try to find a roommate and notify us of your selection no later than 60 days prior to departure.
  • Is travel insurance included in the tour price?
    It is not included in the tour price but is highly recommend. For our customers’ convenience we offer travel insurance through TripMate Travel Insurance.
  • What is my luggage allowance?
    You are allowed to check in ONE suitcase for free. It cannot exceed 62 inches (height + width + length) and 50 lbs. in weight. There is a fee for any additional checked luggage and the airline will charge extra or may refuse to accept larger luggage. You are allowed ONE carry-on luggage not to exceed 39 inches (height + width + length).
  • Do I need to obtain a visa?
    U.S. and Canadian citizens DO NOT need a visa for Israel. Non-US citizens must contact the Israel Consulate or call us to find out other nation’s status.
  • What about safety? How can I know my destination is safe for travel?
    While there is no 100% guarantee, what Coral can promise is our vigilance in taking every precaution to keep our customers safe. Your safety and satisfaction is our number one priority. Be assured that we do not conduct tours to areas or destinations that would compromise the safety and security of our clients. For additional safety information you may visit the US State Department’s website.
  • How do I sign up for a tour?
    Tour registration can be completed two ways: 1) Use the Print Registration Form button on the tour page to print the form, complete and mail it to us at the address indicated on the form. 2) Call us toll-free at 866.267.2511 and make your reservation by phone.
  • What is the mission and ministry of Coral Travel & Tours?
    Our mission is to exceed the expectations of our customers who trust us to deliver travel services with unmatched integrity and professionalism. Our desire is that you will return home with a greater understanding of the holy scriptures and a closer walk with our Savior, Jesus Christ.